Rationale
Wellness business owners are used to limited data -- maybe bookings and POS data. Showing them a dashboard with behavioral signals, adherence tracking, and churn prediction is a "you can do this?" moment.
Talking Points
- The Lounge is your partner dashboard. It shows you everything happening between visits.
- Protocol Adoption: see which protocols are most popular. If your sauna recovery protocol has 3x the adoption of your detox protocol, that tells you something about what clients want.
- Client Adherence at 30/60/90 days: this is the metric that predicts retention. A client who is 90% adherent at day 30 is far more likely to rebook than one who stopped checking in at day 7.
- Churn Risk Signals: the AI detects when a client starts skipping check-ins or stops following their protocol. You get an alert before they churn -- not after.
- AI-Attributed Sales: see exactly how much revenue the AI companion is generating. Every purchase that flows through a protocol link is tracked and attributed.
Anticipated QA
- Q: Can we export this data?
A: Yes. All dashboard data is exportable as CSV. We also support webhook integrations for pushing data to your CRM or marketing tools.
- Q: How does churn prediction work?
A: The AI tracks behavioral signals: check-in frequency, protocol completion rate, reorder timing. When these signals drop below baseline, the system flags the client as at-risk. You can then trigger a re-engagement campaign or personal outreach.
Sources
- Syntropy Lounge dashboard (Q1 2026)
