Revenue & ROI

Adherent customers are more valuable — here's why the math works

3.2×

LTV Multiplier

Adherent users (≥80% PDC) reorder at 3.2× the rate of non-adherent users

34%

Higher Reorder Rate

Protocol users vs. non-protocol purchasers at the same price point

61%

Churn Reduction

Users on active protocols with daily check-ins vs. one-time purchasers

Metric	Without Syntropy	With Syntropy
30-day reorder rate	18%	34%
Customer engagement touchpoints	1 (purchase email)	Daily check-in + AI chat
Adherence data	None	PDC %, streaks, notes
Reorder timing	Generic 30-day email	Data-driven (protocol end)
Consumer feedback loop	Reviews only	Real-time anonymized notes

Starter

Free

1 protocol · Basic analytics
Up to 50 active users

Growth

$49/mo

Unlimited protocols · Full analytics
Lounge feedback · Priority support

Enterprise

Custom

White-label · API access
Dedicated account manager

9 / 10

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Top 3 metrics: "These are the numbers that matter for your business. 3.2× LTV multiplier means adherent customers — those hitting ≥80% PDC — spend three times more over their lifetime than one-time buyers."
34% reorder rate: "Compare that to the industry baseline of 18% for supplement brands. Protocol-driven adherence nearly doubles your repeat purchase rate."
61% churn reduction: "Daily check-ins create a habit loop. Users who are checking in daily have a 61% lower churn rate — they don't forget about your product."
Comparison table: Walk through each row. Emphasize the "reorder timing" row: "Instead of blasting a generic 30-day email, we know exactly when their protocol ends and when they're running low based on adherence data."
Pricing: "Free tier lets you test with one protocol and up to 50 users. Growth at $49/month gives you everything — unlimited protocols, full analytics, and the feedback lounge. Enterprise is custom for high-volume brands."
Note: These pricing tiers are for the partner side. Consumer access to the platform is free (with optional Pro/Enterprise subscription for advanced features).
Transition: "Ready to see this in action with your products? Let's set up a demo..."